Help Center

Help Center

Frequently Asked Questions

How can I order?

How to enter the delivery address correctly?

The money-back guarantee in case of delivery is outside of our time commitment

The product quality is very low! What should I do?

The goods did not arrive complete or the wrong product arrived

I want to return my order

I haven't received my refund

Fees & Taxes

What payment methods does AGMGO accept?

Why is my payment being declined?

I was charged, but the order was not placed. What should I do?

How to cancel an order

My orders have disappeared!

When will my order be shipped?

Where is my order now?

I cannot track my order!

I accidentally marked my order as delivered!

How to mark an order as delivered and leave a review

My order hasn't been delivered yet! What should I do?