1. Q:How to customize the backdrop?
A: 1) If you haven't placed the order, please send the customize information to us.
Our designer will make a rendering for you to see the effect.
2) If you have placed the order, and you want to customize the backdrop, please send your customized information to us within 12 hours.
Otherwise we will produce the backdrop according to the default design.
2.Q:How can I cancel the order?
A:Please cancel it in 12 hours after you paid for the order, otherwise we will arrange the production and shippment for you.
3.Q:How can I send the files to you?
A:Please tell us the size you want, then send the high quality print files to our e-mail: peter globalego.cn
4.Q:How long will it take to finish production?
A:Usually, it will take 2 to 4 workdays to produce after you confirm the design and finish the order.
If you need to get the package in urgent, please contact us to order the fast shipping service.
5.Q:Will there be tariffs?
A:We will try our best to reduce the customs declearation price for you.
According to the platform rules, you need to bear the tariffs by yourself if it is generated.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.